l89a Responsible Gambling —
Your safety is our commitment
l89a believes entertainment should always be safe and well-controlled. Our responsible gaming tools and guidelines help you enjoy within your limits.
What is Responsible Gambling and Why Does It Matter?
Online betting and casino games are a popular form of entertainment, but they are truly enjoyable only when you participate consciously and responsibly. At l89a, responsible gambling is not an add-on — it is the core foundation of our service.
Gambling or betting can become a problem when someone repeatedly places bets to recover lost money, spends beyond their means, or cannot stop playing. We want all players on our platform to enjoy themselves in a healthy and controlled way.
On this page you will find — ways to protect yourself, how to use our safety tools, how to recognise signs of problem gambling, and where to get help if needed.
Our Safety Tools
Set Deposit Limits
You can set your own maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. Requests to increase a limit take 24 hours to process, protecting you from emotionally driven decisions.
Time-Out
If you feel you need a break, temporarily deactivate your account for anywhere from 24 hours up to a maximum of 6 weeks. During this period you will not be able to log in and no betting activity will take place.
Self-Exclusion
If you feel gambling is getting out of control, use our self-exclusion feature. Options range from a minimum of 6 months to permanent account closure. Requests to open a new account while self-exclusion is active will be declined.
Set Loss Limits
Decide in advance the maximum loss you are willing to accept over a given period. If that amount is exceeded, the system will automatically alert you and can stop your betting.
Reality Check Reminders
A reminder appears on screen at set intervals showing how long you have been playing and how much you have won or lost in that session. This information helps you make informed decisions.
Account History Review
View your full betting history, deposit and withdrawal records, and session logs at any time. Ensuring transparency and understanding your own patterns is the first step in responsible gambling.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, please contact us right away.
Be cautious if you notice these signs
- Repeatedly betting to try to recover lost money
- Borrowing money or breaking into savings to bet
- Trying to cut back or stop playing but being unable to
- Hiding your gambling from family or friends
- Mood swings — excessive excitement when winning, despair when losing
- Neglecting work, studies or family responsibilities
- Playing for hours on end while skipping sleep or meals
- Relying on gambling for peace of mind
The Golden Rules of Safe Gambling
Following these simple guidelines for responsible gambling will keep your experience enjoyable at all times.
Keep in mind
- Only spend money you can afford to lose
- Betting is a form of entertainment, not a source of income
- The outcome of each bet is independent of the previous one
- Never place bets under the influence of alcohol or medication
- Take regular breaks and stick to time limits
- Do not chase losses — stop and come back later
- Set a budget and stick to it strictly
- Prioritise spending time with family and friends
How to Use the Safety Tools
Log in to your account
Log in to your l89a account and go to the profile menu.
Go to the "Responsible Gambling" section
Look for the "Responsible Gaming" or "Responsible Gambling" option in the settings or account menu.
Choose your preferred limit
Select whichever you need from deposit limit, loss limit, time-out or self-exclusion.
Set the amount and duration
Enter your preferred limit or break duration and confirm.
Get help from support
For any issue, contact our 24/7 live chat support — we assist in Bengali.
Need Help?
If you feel gambling is becoming difficult to control, or you need advice on anything, speak to our 24/7 Bengali live chat support. Our trained team will help you take the right steps with full confidentiality.
24/7 Live Chat (in Bengali)
Protection of Minors
l89a strictly enforces the 21+ age limit. To prevent minors from accessing our platform, we verify age at registration and request identity documents in any case where there is doubt.
If there are children or teenagers in your home who use your devices, take the following steps for added protection:
Password Protection
Never share your l89a password and avoid saving it in your browser.
Device Lock
Use a screen lock and app lock on your phone or computer so children cannot gain access.
Parental Controls
Use parental control software on your router or operating system to block betting sites.
Awareness
Have an open conversation with younger family members about the risks of online gambling.
Our Commitment
l89a never targets minors with advertising. We do not allow anyone outside of verified individuals to open an account, and we restrict betting access while the verification process is ongoing.
To Parents and Guardians
- Regularly monitor your child's online activity
- If an underage child has registered on any betting site, please let us know
- We will close the account immediately
Financial Limits and Information
Minimum Deposit
৳500
Equal limits across all methods
Minimum Withdrawal
৳500
Equal limits across all methods
Withdrawal Time
30 minutes — 3 hours
Fast and reliable processing
Payment Methods
bKash • Nagad
Rocket • Upay
All popular mobile banking
Responsible Financial Management
We encourage players to deposit only money they have set aside for entertainment — not household expenses, rent, education fees, or any other essential need. By using our deposit limit tool, you can set in advance how much you will spend each week or month.
Enjoy l89a's
World-Class Games Safely
Play responsibly and enjoy l89a's vast games collection, cricket betting and slots. Check our FAQ for any questions.
Help and Resources
If you or someone you know is struggling with a gambling problem, please do not try to face it alone. Seeking help is a sign of strength, not weakness.
l89a does not provide personal counselling directly, but our support team will guide you in the right direction and help you activate account restrictions. To access professional support for gambling addiction, please contact mental health organisations in Bangladesh or the national mental health helpline.
l89a Live Chat
24/7 support in Bengali. Immediate help for account restrictions or self-exclusion.
Email Support
For detailed issues, contact us by email: [email protected]
Remember
Gambling is always for entertainment. Your mental health and your family's happiness matter more than any win.
l89a wants you to be happy in the long run — not just in today's game.